Patient Charter

We have explained the various services we provide. As an extension of that, our Practice Charter sets out what you can expect from us, and what we in return, expect from you. The care of your health is a partnership between yourself and the Practice Team.

The success of that partnership depends on a number of factors:

• Establishing a shared responsibility to prevent problems before they occur, rather than trying to put them right later.
• Having a clear understanding of each other’s needs.
• Developing regular feedback on how you feel about our services.

Only by such co-operation will we be able to improve our services and achieve the ultimate goal of a healthier community.